Our Price Guarantee
Terms & Conditions
If you found a cheaper airfare we'll match it, as long as it adheres to the criteria in our checklist below:
- Only international flights, domestic flights excluded
- The offer applies only to public airfares and does not apply to loyalty schemes, which are subsidized by a company or institution
- Quote must be in writing and presented to us on the same day as it was created and must be presented to us prior to booking
- The fare must be available and for the same route, date, flight number, ticket type (i.e. booking class) and travel class (i.e. economy, premium economy or business class) and should include all taxes, surcharges and service fees
- Our price guarantee does not apply where the cheaper flight is part of a travel package with an inclusive airfare
- If there are adults, children and infants travelling on the same booking, we'll require a breakdown of each fare so that we can calculate the difference in fare per ticket.
You can provide written airfare quotes from:
- Registered South African travel agencies
- Airlines registered with IATA
- South African registered websites quoting in South African Rand
In addition to matching your price, FlightSite will provide you with a R500 travel voucher to redeem on your next international flight booking or international travel package (R500 per booking).